30 Customer Service Books Everyone at Your Company Should Read

30 Customer Service Books Everyone at Your Company Should Read

Every person at a company should have customer service as a priority, whether they’re the CEO or a front-line support agent. We’ve collected 30 of the best customer service books, some that take a broad look at various aspects and others that drill down into niche...
How to Easily Change the Author in WordPress

How to Easily Change the Author in WordPress

There are a number of times when you may want to change the author of a WordPress post. For example, if you have a ghostwriter (or several), the original author won’t be the person who you want a post published under. If you have a content hub with a lot of writers,...
A Simple Guide to Creating Your Company’s Brand Identity Kit

A Simple Guide to Creating Your Company’s Brand Identity Kit

A brand identity kit is essential to the success of any company, both online and off. There are two main purposes of a brand identity kit: 1) For clients and followers to recognize a brand easily; and 2) As a set of rules for content creation. If you are here it’s...

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