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30 Customer Service Books Everyone at Your Company Should Read
Every person at a company should have customer service as a priority, whether they’re the CEO or a front-line support agent. We’ve collected 30 of the best customer service books, some that take a broad look at various aspects and others that drill down into niche...
Vanity Phone Numbers: Everything You Need to Know for Your Website or Business
Vanity phone numbers are easy for customers to remember, which also makes them better for brands to promote. Examples of toll-free vanity phone numbers are 1-800-CONTACTS and 1-800-FLOWERS. For the customer, there’s little guesswork because the wording relates so...
How to Easily Change the Author in WordPress
There are a number of times when you may want to change the author of a WordPress post. For example, if you have a ghostwriter (or several), the original author won’t be the person who you want a post published under. If you have a content hub with a lot of writers,...
A Simple Guide to Creating Your Company’s Brand Identity Kit
A brand identity kit is essential to the success of any company, both online and off. There are two main purposes of a brand identity kit: 1) For clients and followers to recognize a brand easily; and 2) As a set of rules for content creation. If you are here it’s...
Appointment Hour Booking: Plugin Overview
Emailing with clients back and forth to figure out the best time for you to get together, either virtually or in person, can get tedious and confusing. When you have an appointment booking interface on your website, both parties can communicate their availability...
Can a Standing Desk Help You Be Better at Your Job?
A couple of years ago, I made the executive decision to get rid of my couch. I replaced it with a set of chairs and matching ottomans, comfortable but not so tempting I’d plop down and work there all day. This wasn’t quite the same as making a leap to a...
How to Set Up and Operate Live Chat With WordPress
If you’re running a customer-facing business, making sure you have a happy relationship with your clients is vital for a smooth operation. Regardless of how good your product or service is, some will inevitably need an extra bit of help from time to time, and using...
11 Podcasts for Freelancers and the Self-Employed
Continuing education is one of the most important aspects of career development. If you don’t continuously learn about what you do, it’s very easy to get left behind. These days, podcasts are one of the easiest ways to do that. And if you’re a freelancer, podcasts are...
10 Best WordPress Design Courses Available on the Web
Have you ever searched the web for courses about WordPress design? Courses about code are everywhere, but finding great courses about design are a little more difficult. This is partially due to the overlap between design and development. A lot of times those lines...
