There are a lot of platforms you can use to set up an online store nowadays. Two of the most popular options are WooCommerce and Shopify, and it’s easy to see why since they both pack so many features. In fact, choosing between them can be a challenge...
Every person at a company should have customer service as a priority, whether they’re the CEO or a front-line support agent. We’ve collected 30 of the best customer service books, some that take a broad look at various aspects and others that drill down into niche...
Vanity phone numbers are easy for customers to remember, which also makes them better for brands to promote. Examples of toll-free vanity phone numbers are 1-800-CONTACTS and 1-800-FLOWERS. For the customer, there’s little guesswork because the wording relates so...
A couple of years ago, I made the executive decision to get rid of my couch. I replaced it with a set of chairs and matching ottomans, comfortable but not so tempting I’d plop down and work there all day. This wasn’t quite the same as making a leap to a...
My dad worked from a home office for years, long before it was common or popular to have a commute as short as the hallway. He turned my brother’s old bedroom into an office, and he outfitted it with everything he needed. It was fully functional, stocked with all the...
Being a web professional means your day is filled with software that does everything from cutting screencaps into pieces to streaming videos on a second monitor. Because of the multitude of apps we use over the course of a work-week, the smartest move we can make is...